Pin Up Game's Privacy Policy
— Your Data, Our Responsibility

1Introduction — Who We Are and Why This Policy Exists

Pin up game is an online gaming and entertainment platform serving users in Bangladesh. We believe privacy is a fundamental right, and we take the protection of your data very seriously.

In this privacy policy, we clearly state what data pin up game collects, why it is collected, how it is stored, and when it may be shared with third parties. Our goal is full transparency — no hidden information, no complex legal language.

Pin up game follows the EU's GDPR and international data protection standards. If you access this platform from Bangladesh, this policy applies to you.

2What data we collect

Various types of information are collected when you create an account and use our services. Full details are provided below:

Pin up game collects only the information that is necessary. No unnecessary or excessive personal data is requested.

3How your data is used

Pin up game uses your data for specific purposes only. Every use case is listed below:

• Account management: For registration, login, profile updates, and password recovery.
• Payment Processing: To process deposits and withdrawals and maintain a record of transaction history.
• KYC verification: To verify age and identity, and to meet legal compliance requirements.
• Ensuring Security: To detect and prevent fraud and identify suspicious activity.
• Service Improvement: To personalize your gaming experience and offer relevant bonuses.
• Customer Support: To resolve your issues quickly and keep our support team effective.
• Responsible Gaming: To monitor gaming behavior and detect early signs of potential issues.
• Legal compliance: To meet regulatory and compliance requirements.

4Who Your Data Is Shared With

Pin up game may share your data with specific parties on a limited and controlled basis. It is never sold or distributed for free.

• Payment Provider: Mobile banking services such as Mobile Banking, Nagad, and Rocket — used solely for processing transactions.
• Technology Partners: Software companies that help operate our platform — bound by contractual confidentiality terms.
• Regulatory Authority: Government authorities in cases of legal obligation or investigation.
• Game Provider: Limited data required for Live Casino or slots games.

5Cookie Policy

Pin up game uses cookies — small text files stored in your browser. Cookies help make our site smoother and more personalized.

• Essential cookies: To maintain login status and keep your session active. The site cannot function without these.
• Performance Cookies: To analyze which sections of the site are most frequently used.
• Functionality Cookies: To remember your language preference and personal settings.
• Marketing Cookies: To show relevant promotions (you can control this at any time).

You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect some site features.

6Data Security — How Your Information Is Protected

Pin up game uses industry-leading technology to protect your data. Our security layers include:

• 256-bit SSL/TLS encryption — securing all data transfers.
• Two-factor authentication (2FA) — prevents unauthorized access to your account.
• Firewall and intrusion detection systems — protecting against cyber attacks.
• Encrypted database — stored data is always encrypted.
• Regular security audits and penetration testing.
• Restricted access controls — only authorized personnel can view data.

7Your rights — control over your data

You have full control over your personal data on pin up game. You may exercise any of the following rights at any time:

• Right to access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request restrictions on how your data is used in certain circumstances.
• Data Portability: The right to receive your data in a structured, portable format.
• Right to object: The right to object to your data being used for marketing purposes.

Contact our support team to exercise any of these rights. pin up game is committed to responding within 30 business days.

8How Long Your Data Is Retained

Pin up game does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account details: For the duration of account activity and 5 years after closure (legal obligation).
• Transaction Data: 7 years — as required by financial regulatory authorities.
• KYC documents: 5 years after account closure.
• Gaming Log: 2 years — for responsible gaming monitoring purposes.
• Support Conversations: 3 years — for service quality improvement purposes.
• Cookie Data: 1–12 months (depending on cookie type).

Once the retention period expires, data is securely deleted or anonymized.

9Child Protection

Pin up game is strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.

• Age verification is mandatory during registration.
• Any account suspected of belonging to a minor is verified immediately.
• Parents can use parental control software to prevent minors from accessing this site.
• If we become aware that data has been collected from a minor, it is deleted immediately.

10Privacy Policy Updates

Pin up game may update this privacy policy when necessary. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• You will be notified at your registered email address whenever significant changes are made.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• If you disagree with the updated policy, you may request to close your account.

If you have any questions or concerns, please reach out to our support team. We are always here to help.